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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We only Do Cargo for now. But we are also working to start CASH ON DELIVERY service soon.
Do You Ship Internationally?
No we don't.
How Long Will It Take To Get My Package?
Our usual delivery time is 2 to 4 working days. However, it varies with the type of product you order.
PAYMENT
What are the payment options which Revive Furniture provides me?
At Revive Furnitureyou can shop with any of the following options:
1. Cash on Delivery (T&C apply),
3. Net Banking.
What is your payment strategy for my order?
For all the orders, it's 30% Advance and 70% Cash on Delivery Only in Lahore.
For rest of the cities its 100% advance.
Is Buying On-Line Safe?
We are highly committed to provide you with a safe transaction. We value your privacy and work hard to ensure that your details are secure and will not be released to any other party. To learn more about how we keep your details safe, please see our Privacy Policy.
Order & Returns
How do I place an Order?
There are 2 simple Methods, you can purchase your favorite products!
1st: Contact/WhatsApp on our cutomer care number for placing any order and quries.
2nd is placing order online in 5 simple steps.
1. Click “ADD TO CART” on the right of any product you like. If you want just one product, you can “Proceed to Checkout” and skip to step 5. If you want more products, click on “Continue shopping”.
2. Once you’ve added all your desired products, go to your cart and click “checkout”.
3. Read the details carefully. If you have any special instructions for us, you may write them in the box.
4. Click “Proceed to Checkout”, fill in your details, and click “Continue to shipping” and then “Continue to Payment”.
5. Choose your desired payment method and click “Complete order”.
Easy, isn’t it?
How Can I Cancel Or Change My Order?
1. If order is dispatched there is no change or return.
2. If payment is not confirmed you can cancel or change the product.
Do I need an account to place an order?
No, anyone can place order without account or through our customer care number.
How Do I Track My Order?
It's easy! Share your order number and name with our customer service team through any channel (email, phone, social media), and they'll let you know your order status. Contact our customer service team through email at customer.care@revivefurniture.pk or call at 0315 484 3593
How Can I Return a Product?
Only in case of damaged product it can be returned.